The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

FIND OUT MORE

Use the NHS App to:

• get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
• order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
• book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
• check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
• view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
• register your organ donation decision - choose to donate some or all of your organs and check your registered decision
• find out how the NHS uses your data - choose if data from your health records is shared for research and planning

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

• message your GP surgery, doctor or health professional online
• consult a GP or health professional through an online form and get a reply
• access health services on behalf of someone you care for
• view your hospital and other healthcare appointments
• view useful links your doctor or health professional has shared with you

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

If you have any issues using or downloading the app, check the NHS App help and support page.

From this month messages sent by us will start to go through the NHS App Messaging Service if you have this downloaded.

This is a convenient and secure way for us to send you messages such as appointment reminders.

We will only send you a message if we need to contact you, for example if we have an update about your care.

We may continue to send you some information by SMS (text) message while we transition to using the NHS App Messaging Service.

How to check if you have a message

You will receive messages here, in 'View messages from your GP surgery and other NHS Services.'

The best way to keep up with your messages is to download the NHS App on Google Play or the App Store and turn on notifications.

To check your messages:

1. Log in to the NHS app.
2. Go to View your messages.
3. Select View messages from your GP surgery and other NHS Services.
4. Then select Courtside Surgery. 

Get NHS App notifications when we send you a message

To turn on notifications:

1. Log in to the NHS app.
2. Go to More.
3. Select Account and settings.
4. Then select Manage notifications.
5. Use the toggle to turn notifications on or off.

You will see a new notification from the NHS App the next time we send you a message. Your notifications will tell you that you have a new message from your GP. 

You will still receive our messages if your notifications are turned off, but you will not see a notification on your device when you have a new message.

If you have any queries about this please let us know.